How To Reset Or Restart Frozen City Game (Step By Step Guide)!

Want to know how to restart Frozen City? Don’t worry because you are not the only one looking for the answer. Believe it or not but there are a lot of players who want to reset game and start again from the beginning. Such players keep looking for steps required to restart game but unfortunately they don’t seem to be getting it anywhere. However no need to worry anymore because in this post i am going to tell you step by step how to restart this game. So let’s check it out!

Frozen City Game Reset Guide

If you are a regular player then you might be wondering why would someone want to restart in Frozen City. Since there are no beginner’s rewards or one time events for new accounts in the game therefore it seems strange that why would someone want to reset game like Frozen City. But still it’s surprising to know that there are hundreds if not thousands of players who want to know how to reset frozen city.

how to reset frozen city

When some of these players were asked about why they want to reset account then some of them said that they don’t have any special reason and they just want to restart. Many of them said that they weren’t able to understand everything properly so they missed out many details or forgot some of the stuff they had been introduced to in the beginning and thus they want to reset. Some of them also said that they like the game so much and just want to enjoy it again from the beginning.

So you can see that every player looking for restarting the game has his/her own reason. But the one thing that most of them have common in them is that they don’t know how to restart or exactly what steps they need to follow to reset their game and start again from the beginning. Well, you don’t need to worry about it anymore. Just continue reading below to find out the complete steps.

How To Restart/Reset Frozen City

If you have been thinking that it might be quite tedious or hard to reset Frozen City then you are wrong. It’s actually really easy to restart however you must remember that resetting your account will result in permanent loss of your game progress. You will also lose all items you might have purchased so make sure to think twice before restarting. If you are sure that you still want to reset then just follow the steps mentioned below.

Step 1. Tap on Settings (gear icon) button at right side of the screen and then tap on your Game ID at bottom of the Settings window to copy your Game ID on your clipboard. If for any reason you are not able to copy it then simply note it down, the ID includes just numbers so it’s not hard or confusing to note down.

frozen city how to restart

Step 2. After copying your ID tap on “Support” button on the same “Settings” screen to open Help section.

Also Read:

How To Get Arthur In Frozen City

How To Get Sophia In Frozen City

Frozen City Negotiation & Guard Tower Guide

frozen city restart

Step 3. On the Help screen just tap on comment button at top right corner (next to search button) to open chat support. Now you simply need to type a message like “hello”, “need help” etc. and then wait for response. You don’t need to keep this chat window open. After typing the message you can return back to the game, you will see a notification on Settings button when you get a response.

frozen city reset game

Step 4. When you get a response, just reply that you want to reset your account. Make sure to also mention your Game ID (which you had copied in step 1 above) together with an explanation or reason for why you want to restart. The assistant should then forward your request to responsible team and it should take a day or two to reset your account.

If you are wondering how long it takes them to respond then let me tell you that they are really fast. I contacted them regarding game crashing issue and they responded within just an hour. You can check their response in the screenshot below.

frozen city restart game

So this is how to restart or reset Frozen City game. Please Make Sure to share this post and visit this Website everyday for more Tips, Tricks and Guides on Frozen City and other latest android games!

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